Installect Solutions

Illinois and Indiana

Greater Chicagoland

Phone Number

630-401-6900

Email Us

matt@installectsolutions.com

Enhance Your Communication with Installect Solutions Unified Communications Service

UCaaS, which stands for Unified Communications as a Service, is a cloud-based solution that seamlessly integrates various communication channels into a single, unified dashboard. These UCaaS services encompass instant messaging, phone calls, video conferencing, email, team messaging, and unified messaging. VoIP (Voice over Internet Protocol) represents one of the communication channels offered by UCaaS. Notably, the key distinction between UCaaS and VoIP lies in UCaaS’s ability to consolidate multiple communication channels into a unified platform.

Unlocking UCaaS - Your Communication Powerhouse

What's VoIP's Role?

VoIP, or Voice over Internet Protocol, is one of the tools that UCaaS offers. It’s like making phone calls, but instead of traditional phone lines, it uses the internet for communication.

The Key Distinction

Now, here’s the important part: UCaaS is not just about VoIP. It’s more like a versatile toolbox packed with various tools. What makes it special is that UCaaS brings all these tools together, like instant messaging, phone, video, email, and more, into one user-friendly dashboard.

Closeup of wiring systems in computer server room, with a security monitor on the system.

UCaaS: All-in-One Communication Features

  • Instant Messaging: Consider it a text messaging tool for your work team, allowing swift and effortless communication to share ideas and updates.
  • Phone: Place calls much like you would with a traditional phone, but with the added flexibility of internet-based communication.
  • Video Conferencing: Envision virtual meetings where you can engage in face-to-face discussions with your team or clients, regardless of their location.
  • Email: Seamlessly send and receive emails, maintaining a well-organized correspondence.
  • Team Messaging: Engage in group chats with your entire team, streamlining teamwork.
  • Unified Messaging: Keep all your messages and calls neatly organized in a single location, ensuring you never miss any important communication.

AI Auto Attendant

We provide a fully customizable AI auto attendant, along with recording services for reviewing past conversations. Our app can transform your cell phone into a business phone, ensuring that calls come through seamlessly. Additionally, our package includes essential hardware such as a firewall, POE switch, and server cabinet. You also have the option to add cellular backup to maintain connectivity during internet outages and a battery backup to keep your operations running smoothly in case of power loss.

Comprehensive Networking & Internet Services

When it comes to new customers, we take a holistic approach to building a robust network, starting from the ground up. Our process begins with the Internet Service Provider, extends to the modem, router, network switches, and the meticulous cabling that connects it all, including phones and both wired and wireless internet devices.

The installation of a new modem and upgraded cabling is your assurance of a rock-solid internet connection. The modernized router is a versatile tool that allows us to configure your network for any new installations, ensuring a clean and efficient interface, especially for point-of-sale data. Additionally, the strategically placed switches and Wi-Fi access points guarantee reliable connections for internal phones, computers, and visiting customers’ devices.

Through our custom remote monitoring service, we keep a watchful eye on all your data systems, continuously scanning for potential outages. In the event of a hard failure, our remote diagnostic capabilities kick in, often allowing us to resolve issues within minutes without the need for an on-site visit.

In summary, our networking and internet services are geared toward creating a seamless, reliable, and highly efficient network infrastructure for your business. We’re here to ensure your connectivity remains strong, and potential issues are resolved swiftly, all while keeping your operations running smoothly.

Telecommunications

Our approach to phone services involves sourcing industry-standard phones and crafting custom software configurations. This ensures a long-lasting supply without falling into the trap of localized, premise-based systems that become obsolete, incurring new costs and issues. Here’s what sets our phones apart:

  • Reliable, high-volume phones with a stable, hosted PBX.
  • A Microsoft-owned, hosted PBX system that ensures communication continuity even in the face of local power or data failures.
  • A generous 36-month warranty.
  • Unlimited local and long-distance calling within the USA.
  • Flexible options like Bluetooth and wired headsets.
  • All-new local cabling runs to ensure optimal performance.

Advanced Telephone Services with 5G Connectivity
(Based on your Area)

Our aim is to revolutionize your business communication, offering you savings in time and money, improved overall productivity and reliability. Through unified networking and billing, as well as custom routing for customer calls, we streamline the process, enabling us to guide customers into call queues with recorded messages without burdening your staff with repetitive support information.

While many businesses still rely on older local digital phone systems, we believe in harnessing the benefits of cutting-edge cloud-based VoIP (Voice over IP) bundles with extensive features. What sets these solutions apart is their exceptional redundancy, especially through 5G connectivity. In case of local internet or power disruptions, they seamlessly switch to cell phone applications on your office phones, leveraging the high-speed capabilities of 5G.

For clients who prioritize failover options, we can channel communications through 5G cellular networks, ensuring that data and communication remain active.  Our services are designed to catapult your business communication into the future with the speed and reliability of 5G connectivity. We’re here to empower your business with modern and flexible telecommunication solutions that keep you connected and operational, no matter the circumstances.

Environmental Monitoring Service Installation and Setup

Imagine a scenario where restaurants risk losing substantial amounts of money due to a malfunctioning cooler or freezer, or even a simple oversight like someone leaving a door ajar after closing hours. Or picture a medical facility where the safety of critical drugs depends on maintaining precise temperature conditions. In both cases, the stakes are high, and that’s where our environmental monitoring comes into play.

In today’s business landscape, reliable environmental monitoring is essential, whether you run a restaurant or a medical facility. Our services focus on installing and configuring these critical systems. We offer seamless installation, strategically placing sensors and equipment for optimal functionality. Beyond setup, we handle configuration and optimization, ensuring accurate sensor calibration and seamless data flow for real-time insights.

Our support doesn’t end there. We provide training to empower your team to navigate and utilize the monitoring system effectively. Plus, our responsive support is always ready to assist with any technical queries or issues that may arise. In a nutshell, our environmental monitoring service installation and setup are designed to safeguard your assets, ensure regulatory compliance, and provide you with peace of mind in today’s ever-changing business environment.

Woman monitors energy production from the solar power plant with a digital tablet

Why Chose Installect Solutions?

In a world where data-backed decisions are crucial, monitoring this your businesses valuable assets can protect when worse comes to worse. We remain neutral but not robotic, understanding the importance of tailoring our expertise to your specific needs.

Our goal is to ensure that your environmental monitoring system is a integrated part of your business operations. Whether you run a restaurant that relies on precise temperature control or a medical facility where drug safety is paramount, our service is here to make your environmental monitoring investment hassle-free.   Discover how we can handle the technical aspects of installing and setting up your environmental monitoring service, allowing you to focus on the peace of mind that comes with a secure and well-monitored environment.

Digital Signage Service

Digital signage systems are a powerful asset when it comes to engaging visiting customers. While they have often been associated with displaying menus, their potential goes far beyond that. These systems can be highly informative, instantly showcasing eye-catching specials and promotions that customers might otherwise miss, such as family or holiday specials and enticing meal combinations. When it comes to harnessing the power of digital signage, the right installation and setup are crucial. Our service is dedicated to providing top-notch expertise in this critical aspect of deploying digital signage solutions.

What We Offer

Seamless Installation: Our team of experts ensures that the installation process is smooth and hassle-free. We understand the technical intricacies involved in setting up digital signage equipment, from mounting screens to connecting devices. Consider us your reliable partners in turning your vision into reality.

Configuration and Optimization: Setting up the hardware is just the beginning. We go the extra mile to configure and optimize your digital signage system for peak performance. This includes content management, scheduling, and ensuring that your displays are visually striking and eye-catching.

Training and Support: We don’t just leave you with the equipment. Our service includes comprehensive training to ensure your team can manage and update content effortlessly. Plus, our support is always just a call away, ready to assist with any technical issues or questions that may arise.

Secure Entry and Monitoring Systems

Our specialty lies in crafting personalized video security systems that store data either on-site or remotely. These systems come with convenient features like the ability to view live video remotely and access recorded footage when necessary.  Our security systems can cover various needs, including watching over the inside and outside of a location. Some even have night vision capabilities, and in certain cases, they can also record audio. For businesses, especially in retail, we can strategically position cameras above cash registers to keep an eye on transactions and customer interactions.

Remote access control has become more affordable and adaptable, which is great for employees and delivery companies needing to enter restricted areas. We offer options like PIN pads or key card access, and these systems can work seamlessly with our video security setup.  In a nutshell, our solutions make it easy to monitor and secure your premises, whether you’re protecting your business, keeping an eye on your cash registers, or managing entry to different areas. We’re here to simplify your security needs!

Premium Service Excellence: Looking to Schedule a Consultation or Need Emergency Service?

We take pride in offering what we call “Digital Concierge” services, providing you with the highest level of care and attention, akin to a “white glove” treatment. Our commitment extends from the initial delivery and installation to the ongoing setup and monitoring of all systems throughout our business partnership, both before and after agreements are finalized.

Our primary aim is to operate in the background, often going unnoticed while diligently monitoring your Internet and phone systems. We proactively reach out to your business when potential outages or instability issues are detected, resolving them before they impact your operations. We consider this proactive approach as the truest testament to our dedication.

In addition, our technical support team is entirely based in the USA, ensuring prompt and effective service without language barriers. Furthermore, we are implementing a comprehensive ticketing system to streamline and document all support interactions, whether it’s a simple request for assistance, a repair task, or the onboarding of new customers.